ARTIFICIAL INTELLIGENCE, DATA & ANALYTICS
BESPOKE DATA VISUALISATIONS
CUSTOM SOFTWARE DEVELOPMENT
CLOUD & OPERATIONS
EMBEDDED & ENGINEERING
IOT, CLOUD, DELIVERY & ENABLEMENT
Contracted services management platform
Case study | Holisticon Connect
We built a flexible web-based platform that helps a global transport solutions provider manage long-term vehicle service contracts more efficiently. The new system streamlines contract creation, integrates with multiple data sources and improves cost forecasting – all in one place.
About the client
The client is an international company offering commercial transport solutions. They operate across multiple regions, developing tools and services to support fleet management and optimise operational processes for transport businesses worldwide.
When contract complexity slows business down
The client operated in multiple international markets, each with different rules, pricing models and service terms. Their existing tools could not handle this complexity, making every contract change slow and prone to errors. Teams relied on spreadsheets and manual checks to fill the gaps.
Data was scattered across separate systems, from vehicle usage to service history and financials, making it hard to get a full, up-to-date view or forecast costs accurately. Outdated, unintuitive interfaces added to the frustration for both internal teams and dealership partners. The client needed a flexible, integrated platform that could adapt to market differences, provide real-time tracking and deliver a smoother user experience.
Our role
We provided a complete development team responsible for delivering the Contracted Services platform from scratch.
This included:
Designing for flexibility from day one
We created an architecture and data model able to support different contract types, market rules and pricing logic without major rework.
Building a robust backend
Our team developed core services in Java and Kotlin, with secure REST APIs to handle all contract data and ensure smooth integration.
Creating a user-friendly interface
We built a React-based platform that allows both internal teams and dealership partners to create, update and review contracts with ease.
Connecting to the wider ecosystem
The platform integrates with vehicle data feeds, financial modules and reporting systems, ensuring all information is in one place.
Automating cost calculations
We implemented real-time calculations for contract margins and cost forecasts, using live vehicle and service data.
Delivering in agile cycles
We worked closely with the client in short, iterative sprints, gathering feedback and refining the platform step by step.
Key achievements
1
Flexible contract setup
Tailored pricing, coverage and duration per market and customer
2
Seamless integrations
Direct links to vehicle telemetry, financial systems and service records
3
Real time insights
Live cost projection and contract performance tracking
4
Improved efficiency
Reduced manual work in contract management
5
Better data quality
Single source of truth for contracts and related data
6
User friendly tools
Simplified workflows for internal teams and dealerships
Impact
The platform improved operational efficiency and transparency in managing service agreements. It reduced manual effort, improved data accuracy and enabled better decision making with live financial and operational insights.
Core technologies
Backend and architecture Java, Kotlin, Spring Boot, PostgreSQL, REST APIs
Frontend React, Redux, Axios
Cloud and DevOps Docker, Kubernetes, GitLab CI/CD, Terraform
Security Keycloak or custom IAM
PASSION AND EXCUTTION
About Holisticon Connect
At Holisticon Connect, our core values of Passion and Execution drive us towards a Promising Future. We are a hands-on tech company that places people at the centre of everything we do. Specialising in Custom Software Development, Cloud and Operations, Bespoke Data Visualisations, Engineering & Embedded services, we build trust through our promise to deliver and a no-drama approach. We are committed to delivering reliable and effective solutions, ensuring our clients can count on us to meet their needs with integrity and excellence.
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