AI & MACHINE LEARNING
BESPOKE DATA VISUALISATIONS
CUSTOM SOFTWARE DEVELOPMENT
CLOUD & OPERATIONS
DATA & ANALYTICS
EMBEDDED & ENGINEERING
IOT & CLOUD
Building a unified BI platform for global logistics leader
Case study | Holisticon Connect
We helped a global commercial vehicle manufacturer consolidate its fragmented reporting systems into a unified, scalable BI platform. By introducing Microsoft Power BI across departments, we enabled real-time insights, reduced manual reporting tasks, and set the foundation for self-service analytics.
About the client
Our client is a global leader in the commercial vehicle industry, delivering high-performance trucks and transport solutions across more than 100 countries. Their focus on innovation, sustainability, and digital tools supports complex logistics operations on a global scale.
Fragmented reporting holding back efficiency
As the business grew, so did the complexity of its internal reporting. Departments relied on separate tools, custom spreadsheets, and inconsistent KPIs. This resulted in duplicated efforts, slow reporting cycles, and data misalignment between teams.
The client needed a standardised, scalable BI solution to unify data, improve visibility into performance, and reduce time spent on manual reporting across sales, operations, and finance.
Our role
We delivered an end-to-end Power BI reporting platform, working closely with the client’s internal teams to ensure alignment across departments. Our cross-functional BI team was responsible for designing the reporting architecture, implementing automated data pipelines, and building dashboards tailored to the needs of various business units.
Key activities included:
BI framework design
We developed a scalable and consistent Power BI architecture that supports current reporting needs while remaining flexible for future growth.
Unified data model
We consolidated multiple data sources into a single semantic model to ensure data consistency and eliminate duplication across departments.
Automation of data processes
We implemented automated data refresh and transformation pipelines to ensure timely, accurate insights without manual intervention.
Intuitive dashboards for every role
We created tailored dashboards with a clean, user-friendly design, providing each business unit with the most relevant KPIs and metrics.
Adoption and training enablement
To support a smooth transition, we delivered thorough documentation and hands-on training sessions, helping teams adopt the new BI tools effectively.
Governance and security
We established robust governance practices for Power BI, including security roles, access controls, and publishing workflows to ensure enterprise-level scalability and compliance.
Key project highlights
1
Consistent KPIs across the organisation
The introduction of a central data model aligned around shared KPIs improved reporting consistency and reduced ambiguity between teams.
2
Faster insights with near real-time reporting
Automated ETL pipelines enabled near real-time data availability, dramatically speeding up the reporting cycle.
3
Better visibility through embedded dashboards
Dashboards integrated directly into existing tools (e.g. Teams, SharePoint) increased accessibility and empowered faster, more informed decision-making.
4
Scalable content management
New governance processes ensured scalable, controlled content publishing – supporting future expansion and maintaining quality.
5
Strong user adoption
Targeted training and internal enablement activities led to high adoption rates across departments, making the platform a core part of day-to-day operations.
Impact
The new Power BI platform significantly reduced reporting overhead and improved transparency across departments. By replacing manual exports and spreadsheets with automated dashboards, the client now benefits from faster insights, better alignment, and more confident, data-driven decisions.
It also marked a shift towards self-service analytics, empowering business users to explore and act on their own data without relying on IT.
Core technologies
· Microsoft Power BI – for modelling, dashboarding, and report sharing
· Azure SQL / SQL Server – structured data storage
· Power Query / DAX – data transformation and business logic
· Azure Data Factory – scalable ETL orchestration
· SharePoint / Teams – report embedding and collaboration
PASSION AND EXCUTTION
About Holisticon Connect
At Holisticon Connect, our core values of Passion and Execution drive us towards a Promising Future. We are a hands-on tech company that places people at the centre of everything we do. Specialising in Custom Software Development, Cloud and Operations, Bespoke Data Visualisations, Engineering & Embedded services, we build trust through our promise to deliver and a no-drama approach. We are committed to delivering reliable and effective solutions, ensuring our clients can count on us to meet their needs with integrity and excellence.
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